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shows a 500 error page
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TOPIC: shows a 500 error page

shows a 500 error page 12 years, 5 months ago #30470

hello:
I have a major problem. We are using the component joomshopping 3.6.1 (joomla 2.5). the problem is that when a customer enter a user or password wrong shows a 500 error page.
Help me , please

Re: shows a 500 error page 12 years, 5 months ago #30486

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
What is the URL displayed in web browser's address bar in that case? How exactly does the error page look? Is it Joomla's error page with some error message, or just a general 500 Internal Server Error page from the browser?
ARTIO Support Team

Re: shows a 500 error page 12 years, 5 months ago #30494

Hi:
Now I disabled sef for that page and shows me the same error 500
This is the link:
www.myshopsex.com/index.php?option=com_j...nsave&Itemid=505
Before, with JoomSEF enabled for that page, the address was this:
www.myshopsex.com/mi-cuenta/inicio-de-sesion.html
I'm thinking it's a problem joomshopping. JoomSEF not.
thanks

Re: shows a 500 error page 12 years, 5 months ago #30513

  • dajo
  • OFFLINE
  • Posts: 5069
Try disabling JoomSEF completely (JoomSEF -> Configuration -> Basic -> JoomSEF Enabled) to see if the problem is caused by JoomSEF or if it's also present without it.
ARTIO Support Team
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