HI,
I have just received the upgrade license for Booking from version 1 to 2.
So I read the sintructions and uninstalled the backend component and all other things of Booking.
Then after downloading version 2 from the download link procided in the email "Download-info" from Artio I followed the instructions in the docs also downloaded from download link,
Just by install it from Joomla backend.
What happened is the site crashed!
It seem slike the entire web server crashed due to this.
After approximately 6 min it's up and running aain and I can re-enter backend of my site www.stigsbergsgard.se and try to install it again as I thought that it might have been the web server that had crashed dureing the installation causing it to be uncompleted.
But now it crashes again after it's uploaded and about to install.
Since then the swrver is down...
I have an akeeba backup of the old system so I'm not worried but it seems like something is wrong with my installation pack.
Please I need assistance.

A little upgrade:
I reported to the webhost staff about this incident and he replied that he found a message in the firewall.
Error message: Multipart parser detected a possible unmatched boundary.
It was my IP that generated this message,
Just wanted to share the info as you might be helped by this extra info.

Long time no response... I have even tried to get some assistance by email and you sent me another zip file of the upgrade, fine so I managed to install the component but nothing works!!!
I replied to you regarding this immediately and no reply.
Don't you care at all about your clients?
We bought customization from you in order to get everything fixed, nothing was fixed because the custom work was for version 2 you told me. Now after following your instructions we're stuck here still with no working booking system.
I must say you're the worst support I have ever met I'm very unhappy to have bought your services.
If you don't respond before tomorrow I will do the only thing the seem to get your attention.
Post a bad reputation on the JED.
Please help me out and don't leave me as another disappointed customer in the line....