Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Archive
Book it!
Customer Support

failure of upgrade
(1 viewing) (1) Guest
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: failure of upgrade

failure of upgrade 12 years, 6 months ago #31274

Dear Support Team,
I bought today Artio Booking extension via PayPal. I've got an ID download code which in my understanding shall be applied automatically for further upgrades. However, when i try to get an upgrade it says that "Entered Download ID has not been found in database. Please check that the ID is correct." I wonder how this can be fixed. thank you in advance.
The topic has been locked.

Re: failure of upgrade 12 years, 6 months ago #31283

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello

Did you set up download ID in component configuration properly?
Download ID is 32 chars string not order ID number.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
ARTIO Forums
Archive
Book it!
Customer Support
User Login Empty
Copyright © 2024 ARTIO