I changed the config to allow duplicate URLS to be numbered and this has solved the problem once I deleted the duplicates.

It worked once and then failed again.

When I look at JoomSEF I have 3 different places going to change-your-details.html
(see image).

When I delete them and do it again it works once but then they appear again and so the problem starts again.

Sorry I forgot that...

JoomSEF 3.5.3

I think it's something to do with the URL redirects so I've changed one so it now displays

www.wibrd.org.au/user/reset.html

Hi,

I don't actually know whether this is a joomSEF issue or not but it's the only difference I can find (so far) between the demo website and the live website at www.wibrd.org.auwww.wibrd.org.au.

I am using Joomla 1.5.15 with JoomSEF.

The website has been live for a few weeks without any issues but today it's been realised that the forgot password doesn't work.

The page displays correctly
www.wibrd.org.au/change-your-details/reset.html

but when you enter your email you get the following message
Your username has been e-mailed to....

And the message is correct the username has been sent rather than the password.

I've raised this on the joomla forum as well but I was wondering if the renaming of the pages by JoomSEF could be doing anything. I know it's a long shot but I'm stumped at the moment.

Thanks for any ideas on where to start looking.

Regards,
Karen

Hi,

I was having the same problem but then left off the www.domain.com and it works.

Check out this post
www.artio.net/support-forums/joomsef-pay...-the-old-non-sef-url

Hope that solves it for you.