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Update 2.0.18 not letting me add products--urgent
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TOPIC: Update 2.0.18 not letting me add products--urgent

Update 2.0.18 not letting me add products--urgent 12 years ago #34665

I just upgraded to 2.0.18 from 2.0.17 and now, I can not add products to a newly created invoice/order. When I type in the sku, it comes up fine. I then select it and it gives me the option to choose the price. However, when I click the + sign to add it, nothing happens. The only thing showing up on the order is the shipping cost. Am I doing something wrong?

I depend on VM Invoice and should know to always download the installation files but I got lazy and trusted that everything would work and just clicked on upgrade from server. I need to either get this fixed ASAP or get access to 2.0.17 so I can roll back to the previous version. PLEASE HELP!
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Re: Update 2.0.18 not letting me add products--urgent 12 years ago #34673

  • pama
  • OFFLINE
  • Posts: 489
Hello. Thanks for report, there was javascript file missing in update file list. We are sorry.
You should click on reinstall button, it should update all files. Also, in order screen, reload all files by pushing CTRL+F5. Then it should work.
ARTIO Support Team
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Re: Update 2.0.18 not letting me add products--urgent 12 years ago #34686

Doesn't work, same Problem...

I've just created a new order, I cannot add products, not good, cause my customers are buying also vie telephone....

I've reinstalled the component but nothing changed...

Please help!
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Re: Update 2.0.18 not letting me add products--urgent 12 years ago #34693

It is working just fine for me. Did you click CTRL+F5 as instructed by pama at the end of his reply?
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Re: Update 2.0.18 not letting me add products--urgent 12 years ago #34713

also doesn't work on my server. Also changing the product amount doesn't do anything
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Re: Update 2.0.18 not letting me add products--urgent 12 years ago #34715

Yeah I reinstalled the component as described above "UPGRADE - REINSTALL FROM ARTIO SEVER"
then I went to the order screen and pressed CTRL and F5 but nothing happened, I can't put products in the order... not numbers or letters...

Really bad..... I cannot create orders....
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