Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

PDF Invoice not working!!!!!!!!!!!!!
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: PDF Invoice not working!!!!!!!!!!!!!

Re: PDF Invoice not working!!!!!!!!!!!!! 11 years, 11 months ago #35824

Same problem here. Opening already generated invoices turns up with error's instead of the .pdf:

<q>
Warning: imagepng() [function.imagepng]: Unable to open '/home/p13762/domains/rams23.eu/public_html/tmp/VM_Facturen/mska_901401932b4376a14ce7c911f8d3f043' for writing: No such file or directory in /home/p13762/domains/rams23.eu/public_html/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 8700

Warning: imagepng() [function.imagepng]: Unable to open '/home/p13762/domains/rams23.eu/public_html/tmp/VM_Facturen/mskp_901401932b4376a14ce7c911f8d3f043' for writing: No such file or directory in /home/p13762/domains/rams23.eu/public_html/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 8705

Warning: fopen(/home/p13762/domains/rams23.eu/public_html/tmp/VM_Facturen/mska_901401932b4376a14ce7c911f8d3f043) [function.fopen]: failed to open stream: No such file or directory in /home/p13762/domains/rams23.eu/public_html/administrator/components/com_vminvoice/libraries/tcpdf/tcpdf.php on line 8503
TCPDF ERROR: Can't open image file: /home/p13762/domains/rams23.eu/public_html/tmp/VM_Facturen/mska_901401932b4376a14ce7c911f8d3f043
</q>

Version 2.0.2.0 on J2.5.8 after update from 2.0.1.8 (updated because administration costs showed up after updating VM
The topic has been locked.

Re: PDF Invoice not working!!!!!!!!!!!!! 11 years, 11 months ago #35884

It appears this is a common problem,
I purchased this only an hour ago and this has not even generated an invoice for me, I get the same problem straight away when clicking on email or pdf invoices.

Fatal error: func_get_args(): Can't be used as a function parameter in .../administrator/components/com_vminvoice/helpers/invoicehtmlparent.php on line 49

I removed the above offending line, to see what would happen and for both email and pdf invoices I then get the following:

Fatal error: Call to undefined method InvoiceHTML::sprintf() in .../administrator/components/com_vminvoice/helpers/invoicehtml.php on line 418

opening that file I find that the line is blank.

So ... without this this working this software is pretty much useless.
Right now I can not see how to use this to change the invoices info in the default VM orders info, that for a start would be a quick fix.

Hope you can help

I am running
Joomla! 2.5.8 Stable
Virtuemart 2.0.18a
The topic has been locked.

Re: PDF Invoice not working!!!!!!!!!!!!! 11 years, 11 months ago #35886

  • pama
  • OFFLINE
  • Posts: 489
Hello. We are sorry, it was bug in last version. We just released an update.
ARTIO Support Team
The topic has been locked.

Re: PDF Invoice not working!!!!!!!!!!!!! 11 years, 11 months ago #35887

Thanks pama,
I upgraded using the option to go from Artio server and both email and pdf invoices are being generated.

FYI pama
I had seen on the Joomla site that you said due to constant updates VM2 updates there had been some problems but you had and update for VMinvoice. However it did not show the new updates available section, I check it just to be sure I had the latest version. Not sure if you changed anything within the time I posted here? just thought you might like to know.

So thanks again, I am up and running.
The topic has been locked.

Re: PDF Invoice not working!!!!!!!!!!!!! 11 years, 11 months ago #35891

Thanks Pama! REally appreciate the update and now we can also create PDF's! Great!

May I suggest kindly that you keep us informed by writing to the posts when you are in the process of correcting the matter. Then people do not get frustrated not knowing that you are in the process of fixing the issue. Uncertainty is what get's people upset and that can easily be fixed with a brief info from the admin that the matter is being fixed. Just a kind suggestion!

Thanks again!

Greetings,
Anne
The topic has been locked.

Re: PDF Invoice not working!!!!!!!!!!!!! 11 years, 11 months ago #35909

  • pama
  • OFFLINE
  • Posts: 489
Yes, sorry, we have lot of mess here lately.
There was small bug in latest 2.0.21 release (see www.artio.net/support-forums/vm-invoice/...roblems-with-invoice). Please, go to component upgrade screen and click on "Reinstall" button if you experience it.
ARTIO Support Team
The topic has been locked.
Přihlášení uživatele Prázdný