Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Order confirmation still send out to the customer
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Order confirmation still send out to the customer

Order confirmation still send out to the customer 11 years, 8 months ago #38372

Hello Customer Support,

I've changed the shopfunctionsf.php and the orders.php according to your instructions at the FAQ'S.
However the customer and the vendor still receive an order confirmation email.

See attachments.

Did I miss something.

I'm using Joomla 2.5.9. and Virtuemart 2.x.x

Thanks for any help,

Regards,

Jack
Attachments:
The topic has been locked.

Re: Order confirmation still send out to the customer 11 years, 8 months ago #38382

No support people available??
The topic has been locked.

Re: Order confirmation still send out to the customer 11 years, 8 months ago #38400

I`m on joomla 2.5.9 and vm 2.0.20b and have the same issue...

According to your faq :
"To prevent customer from getting also VM2 native invoices, go to VirtueMart -> Configuration ->Checkout -> and make sure section "Default Order Status to send an invoice" is empty."

BUT you cant do that. If you delete (empty)the field, when you hit save it auto populate the "confirmed" back into the field.

Please advise
regards
Bison
The topic has been locked.

Re: Order confirmation still send out to the customer 11 years, 8 months ago #38403

@Bison,

It is possible to get an empty field.
Just create a new order status. Fill this one in at the "Default Order Status to send an invoice"
Save your changes.
Then go back to the order status page and delete the new one.
After that you will have an empty "Default Order Status to send an invoice" field.

Regards,

Jack
The topic has been locked.

Re: Order confirmation still send out to the customer 11 years, 8 months ago #38404

I managed to suppress the standard Virtuemart Order confirmation email by removing
the following lines from shopfunctionsf.php, in my case lines 244 until 251

/* $user= self::sendVmMail($view, $recipient,$noVendorMail);
if ($viewName=='invoice' AND in_array($vars['orderDetails']['details']['BT']->order_status, array('P','U')))
$user = null;
else
$user= self::sendVmMail($view, $recipient,$noVendorMail);
if (isset($view->doVendor) && !$noVendorMail) {
self::sendVmMail($view, $view->vendorEmail, TRUE);
}

Just delete those lines.

Regards,

Jack
The topic has been locked.

Re: Order confirmation still send out to the customer 11 years, 8 months ago #38406

It worked! -

Thanks jschuurkes
The topic has been locked.
  • Page:
  • 1
Přihlášení uživatele Prázdný