Hi!

I tried a new order using VM Invoice with downloadable product and it's not sending out the supposed "Download Info" email to the buyer.

Hope you guys could help. THanks!

Hello. You mean you are trying to unsuccessfully send invoice to customer?

Nope. The download info email that contains the download ID and link when you buy a downloadable product. VM invoice is not sending out the "Download-info" email when I try to make a new order.

Thanks!

Download Info email that contains these:

I've also tried reenabling and resending the Download ID via the order details but it still won't send the download info. Thanks a lot.

We don't understand exactly.

You have problem with order to buy VMInvoice in ARTIO e-shop? You haven't download ID from ARTIO e-shop?

Or you are missing function to resend download ID in VMInvoice component? You can use function in Virtuemart.

I was able to download and install the VMInvoice, I only used your download info email as an example. When you buy something online, like a digital product for example, virtuemart will send you a download info email that contains your download link and download ID, right? My problem is when I create a new order using VMinvoice, the download email that contains the link and download ID is not being sent to the customer. I tried using the Virtuemart function that should resend the Download ID but it is still not sending.

Hope I explained it correctly. Thanks again.