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Disabling VM emails
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TOPIC: Disabling VM emails

Disabling VM emails 10 years, 10 months ago #42813

Hello,

I did follow the following steps:

Disabling VirtueMart 2.0.22 and newer PDF Invoices

To prevent customer from getting also VM2 native invoices, you first need to create a dummy order status in VirtueMart -> Order Statuses called for example "No Invoice", and then assign it to the "Default Order Status to create an invoice" option in VirtueMart -> Configuration -> Checkout settings. That way the invoice PDF won't be created.

If you don't want your customers to receive any e-mails from VirtueMart at all, set your "No Invoice" status created in previuos step also to the "Default Order Status to send email to shopper" option in VirtueMart -> Configuration -> Checkout settings.


To disable the VM order status e-mails, so customers only get the pdf invoice created by VM invoice. However, it does not seem to work. When you place an order you are still getting the "Payment: CONFIRMED - Order b2b4066" e-mails (you are getting two identical, duplicate e-mails at the same time by the way).

How can I fix this?

Thanks in advance for the info.
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Re: Disabling VM emails 10 years, 10 months ago #42814

  • mitk
Hello,

please, what VM and VM Invoice version do you run?
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Re: Disabling VM emails 10 years, 10 months ago #42817

We are using Joomla! 2.5.17, VirtueMart version 2.0.26d and VM Invoice version 2.0.28.
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Re: Disabling VM emails 10 years, 10 months ago #42818

  • mitk
Can you also send us a screenshot of Order statuses and Checkout settings page?
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Re: Disabling VM emails 10 years, 10 months ago #42819

Is that the 'invoice / order management'-page you mean? Can i send you the screenshots in private?
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Re: Disabling VM emails 10 years, 10 months ago #42820

  • mitk
I mean VirtueMart -> Order Statuses and VirtueMart -> Configuration -> Checkout settings.
Please, send it to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript and add link to this topic.
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