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adding order via admin - no existing users visible
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TOPIC: adding order via admin - no existing users visible

adding order via admin - no existing users visible 11 years, 2 months ago #40786

as my title, if i try to create order via admin, system does not show me existing user if i start to write his email, name or company name... nothing is showing...

is this feature working?
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Re: adding order via admin - no existing users visible 11 years, 2 months ago #40830

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
Yes, this feature should be working. Do you see the suggest box only with one item "New customer", or there's no suggest box displayed at all?
What versions of VM Invoice, Joomla and VirtueMart do you use?
ARTIO Support Team
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Re: adding order via admin - no existing users visible 11 years, 2 months ago #40844

see my video with problem explanation in czech, i use vminvoice 2.0.27, joomla 2.5.14, vm 2.0.22b, i think there must be some js problem
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Re: adding order via admin - no existing users visible 11 years, 2 months ago #40873

  • dajo
  • OFFLINE
  • Posts: 5069
There seems to be a problem with AJAX request creation. Try using some of the common web browsers like Chrome, FireFox or IE. Please let us know if it works in them and we'll try to fix it for different browsers as well.
ARTIO Support Team
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Re: adding order via admin - no existing users visible 11 years, 2 months ago #40874

  • dajo
  • OFFLINE
  • Posts: 5069
I've also found the following post about AJAX problems in Maxthon browser, so maybe there's some issue on their end:
forum.maxthon.com/thread-2968-1-1.html
ARTIO Support Team
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Re: adding order via admin - no existing users visible 11 years, 2 months ago #40881

chrome has same problem

i tried to install it on another joomla site - on joomla 2.5.9 and vm 2.0.20 works all fine

my virtuemart site is migrated from 1.1.9 version to new VM, the another one too...
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