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Hi Guys,

I have successfully installed the plugin and must say it is so easy to use!! However, I have done something wrong and I want to know how to rectify it. I have used custom url's as the client was not happy with the format suggested.

I have successfully done this on other url's see www.tansun.co.uk/ceramic-electric-infrared-heater

however:- www.tansun.com/en/products/tansun-rio-ip won't redirect at all. I think this is because I accidentally entered /outdoor-infrared-heater for this page www.tansun.co.uk/indoor-outdoor-infrared-heater. I then deleted this but saved it to the redirection table. I then redirected the correct custom url for www.tansun.com/en/products/tansun-rio-ip to /outdoor-infrared-heater but it won't redirect like it's stuck. even If try and make it /outdoor-infrared-heaters it won't change from www.tansun.com/en/products/tansun-rio-ip

what do I do?

Kind Regards
Neil

Further to my enquiry. It seems when I change the " sef urls" to new "sef urls" and then accidentally click save the old url to the redirection table, the new url doesn't show. For instance I redirected www.tansun.co.uk/en/products/tansun-rio-ip to www.tansun.co.uk/outdoor-infrared-heater and accidentally clicked save this to the redirection table and now it won't change!!!

Hi,

First go to the URLs Trash tab in JoomSEF's URLs Manager and make sure to delete all the URLs there.
Then make sure that the SEF URL you want to rename it to doesn't already exist. Currently you can't manually create any SEF URLs duplicate in the database, which means that if there's already a /outdoor-infrared-heater URL (either as custom, automatic or trashed URL), you can't manually create another one. This problem will be fixed in next version of JoomSEF, in the meantime, make sure that the /outdoor-infrared-heater doesn't exist before creating it.

Hi thank you for your reply,

Are you saying that if I trash www.tansun.co.uk/en/products/tansun-rio-ip it will take up the new SEF I created?

Kind Regards
Neil

If you trash en/products/tansun-rio-ip you won't be able to manually create new en/products/tansun-rio-ip SEF URL until you delete the old one from trash.

Okay just to confirm (to save any 404 errors and a angry client. If I trash www.tansun.co.uk/en/products/tansun-rio-ip this will return to the non sef URL and I can create a new one. The reason I can't overwrite this URL with a new one is because I haven't deleted it from trash??

Kind Regards
Neil