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Joomla Component "Contact Us" fails to send emails
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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Joomla Component "Contact Us" fails to send emails

Joomla Component "Contact Us" fails to send emails 14 years, 6 months ago #10869

Hello,

I need to know please, why my "Contact Us" Joomla native component failed to send emails after I installed JoomSEF ? is there a relation ? as you know "Contact Us" post email via a form, dose JoomSEF effect its functionality ?

The same thing for email icon at articles, it stoped to send emails also.

I tried all possible settings at Global settings for sending emails, the one that was tested and working "PHP Mail Function" is not working now ..

Please help, as disabled Contact Us page at my website for now,

p.s my Joomla Version is 1.5.14, JoomSEF latest version.

Kind Regards,
Hopewise
www.dcaclab.com
Last Edit: 14 years, 6 months ago by hopewise.
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Re:Joomla Component "Contact Us" fails to send emails 14 years, 6 months ago #10949

  • jaku
Hello,
the only way how JoomSEF could affect this would be, that the action path of the form is not valid when JoomSEF is on. (that could be due to the "virtual" directory path). (In such case you would need to use base href correctly or change the path)

Btw. what happens after the form is submitted. If the only difference is that the email is not received, then I think JoomSEF is not the reason.
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Re:Joomla Component "Contact Us" fails to send emails 14 years, 6 months ago #10965

ok, I finally sent an email, here is what I did,

1. I removed the redirect code I was using at htaccess. that I used to force www in URL
2. in the Global configuration, I used SENDMAIL method
3. in the Global configuration, I used Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript instead of gmail

and its working now :-)

if I use PHP Mail function, I get an error: Could not instantiate mail function error
if I use SMTP I get an error: PHPMAILER_FROM_FAILED

so, my workarround was SENDMAIL method! I really don't know what's changed after I used redirect code at htaccess. and ARTIO JoomSEF, is it tghe redirect code ?
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