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Can't upgrade to paid version
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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Can't upgrade to paid version

Can't upgrade to paid version 13 years, 3 months ago #23553

Hi,
I have Joomla! 1.6.3 Stable [ Onward ] 18-Apr-2011 23:00 GMT with installed JoomSEF version 4.0.4. I bought the JoomSEF plugin, but don't know, how to register in Joomla Admin.

I tried "Online Upgrade to Paid Version" in Upgrade tab, but get this message:

Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef4.zip)

So I downloaded the com_joomsef4.zip from the site, but when I'm trying to install it (via "Upload Package File" in Upgrade tab) I got this error message:

Fatal error: Call to a member function children() on a non-object in /data/www/www_fotobanky_cz/tmp/install_4e41ab876511b/upgrade/4.0.9.php on line 77

Can you help me? I still have the advertisement links on my site.
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Re: Can't upgrade to paid version 13 years, 3 months ago #23571

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

Make sure that you have the correct download ID set on the Registration tab in JoomSEF's Configuration. You should get the download ID in the e-mail after your purchase.
We will also check if there's any problem with our upgrade server.
ARTIO Support Team
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Re: Can't upgrade to paid version 13 years, 3 months ago #23573

I checked the download ID several times...
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Re: Can't upgrade to paid version 13 years, 3 months ago #23614

I have still the problem described above. Can you please look at it? Or I just throw away my money?
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Re: Can't upgrade to paid version 13 years, 3 months ago #23615

Just looking at it again and again and maybe the error is in versions? Check my first message:

I have Joomla! 1.6.3 Stable [ Onward ] 18-Apr-2011 23:00 GMT with installed JoomSEF version 4.0.4
...
Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef3.zip)

Why there is once com_joomsef3.zip and then com_joomsef3.zip??
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Re: Can't upgrade to paid version 13 years, 3 months ago #23618

  • fiba
  • OFFLINE
  • Posts: 75
The fatal error in the first post is that you have installed joomsef sef_ext plugin without <files> section. Do you have installed some extra joomsef plugins?
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