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HWDVideoShare EXT does not work!
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Support forum for customers who have purchased paid JoomSEF extension. Archive only, no new post can be added.

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TOPIC: HWDVideoShare EXT does not work!

HWDVideoShare EXT does not work! 14 years, 1 month ago #18360

I have the free JoomSef with paid HWDVideoShare ext and when I install I cannot even get the front page of HWDVideo to display(blank page). I have tried NO SEF, basic rewriting and it just doesn't work unless I completely uninstall JoomSEF all together, not just the plugin even. ALL of it!

If I uninstall just the paid plugin and set the config to basic rewriting I get the front page at least but none of the videos will link and get blank page. ANy help?
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Re:HWDVideoShare EXT does not work! 14 years, 1 month ago #18407

  • dajo
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  • Posts: 5069
Hello,

Thank you for your report, we'll test it and let you know.

Best regards,
ARTIO Support Team

EDIT: I forgot to ask - what versions of hwdVideoShare, JoomSEF and our paid hwdVideoShare extension do you use?
ARTIO Support Team
Last Edit: 14 years, 1 month ago by dajo.
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Re:HWDVideoShare EXT does not work! 14 years, 1 month ago #18410

  • dajo
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  • Posts: 5069
I've just tested hwdVideoShare 2.1.11 rev 504 beta and it seems to be working fine with our extension version 2.1.1.

Best regards,
ARTIO Support Team
ARTIO Support Team
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Re:HWDVideoShare EXT does not work! 14 years, 1 month ago #18434

Well it working for you really isn't helping me much that's for sure lol. Any other ideas?
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Re:HWDVideoShare EXT does not work! 14 years, 1 month ago #18496

  • dajo
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  • Posts: 5069
If you are experiencing the blank page, it means there is some problem with the PHP code. Either enable the error reporting on your server (maybe you will need to ask your web host to do so) or see the server's error log file to see what the error encountered is.

Best regards,
ARTIO Support Team
ARTIO Support Team
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