Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Hot property plugin problem
(1 viewing) (1) Guest
Support forum for customers who have purchased paid JoomSEF extension. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Hot property plugin problem

Hot property plugin problem 14 years, 4 months ago #12998

I have a friend working with joomla and Joomsef for his villa website (localy). He was using a free tool for managing his villa but he move to hot property. He got some trouble with the Sef with hot property and he ask me help. I've just found that you have an extension so i bought it.

The Sef works good.
i put legacy as requested
I install the extension for hot property

then his website become completly blank !

I did a backup before, i did it again... and that time i have ssen clearly that it as soon as i install your extension for hot property that the website becomes blank.

For info in the extension cpanel, the hot property remains as Components without SEF Extension installed even if i install the extnsion !!

Thanks to help me.
The topic has been locked.

Re:Hot property plugin problem 14 years, 4 months ago #12999

When i disable in the site config the SEF option, the site is working again.
The topic has been locked.

Re:Hot property plugin problem 14 years, 4 months ago #13000

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

What versions of Hot Property component, JoomSEF component and Hot Property extension for JoomSEF do you use?

Best regards,
ARTIO Support Team
ARTIO Support Team
The topic has been locked.

Re:Hot property plugin problem 14 years, 4 months ago #13001

(I'm not with him now i send him sms)
he said 3.6.4 for your joomsef
The file i bought is the one on your server : ext_joomsef2_hotproperty.zip
Hot property 1.0rc2
and joomla i forgot to ask but i think it's the 1.5.18 because he updated it.
The topic has been locked.

Re:Hot property plugin problem 14 years, 4 months ago #13003

  • dajo
  • OFFLINE
  • Posts: 5069
You've purchased the wrong version of Hot Property extension which is compatible only with JoomSEF version 2.x. You will need the 3.x compatible version for JoomSEF 3.6.4.
Please, contact us at Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript , describe the problem and send us your order number for the Hot Property extension, and we will solve this.

Best regards,
ARTIO Support Team
ARTIO Support Team
The topic has been locked.

Re:Hot property plugin problem 14 years, 4 months ago #13012

David,

I contact the support but did not get yet any answer, could you check with them ? Thanks.
The topic has been locked.
  • Page:
  • 1
Přihlášení uživatele Prázdný