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Cannot enter DownloadID
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: Cannot enter DownloadID

Cannot enter DownloadID 13 years, 3 months ago #23972

Order # 18191

I am trying to upgrade to the latest version of JoomSEF, when I attempt to upgrade from Artio server, I get the following warning" Download ID not set. You will obtain the non-paid version of JoomSEF when launching upgrade from ARTIO Server. If you have purchased JoomSEF, please, enter your Download ID now."

When I click to set my downloadID, I get a message saying that the config file is writeable, but the rest of the page is blank (see attachment) How do I set my download ID? I want to make sure I am using the paid version.

The site is www.pestpac.com

You can login to backend with this temporary login if you need to see for yourself.

Login: artio
PW: artio1
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Re: Cannot enter DownloadID 13 years, 3 months ago #23990

  • fiba
  • OFFLINE
  • Posts: 75
Try to manually update JoomSEF to latest 4.1.0 and then please write if it is resolved.
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Re: Cannot enter DownloadID 13 years, 3 months ago #23995

I tried to manually update, I got the following error and now the old version of the component is gone.

Please help!
artio-ss2.JPG
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Re: Cannot enter DownloadID 13 years, 3 months ago #24014

Please Help ASAP, the Artio SEF component is causing errors to my site and I need help completely removing and reinstalling the component.

You can login to backend with this temporary login:

Login: artio
PW: artio1

I can help with files and tables that may need to be removed, I just don't know what to do, please help.
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Re: Cannot enter DownloadID 13 years, 3 months ago #24029

  • fiba
  • OFFLINE
  • Posts: 75
Please try to upgrade Joomla to latest version 1.6.6 or 1.7 too.
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