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problem installing extensions
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: problem installing extensions

problem installing extensions 12 years, 2 months ago #32498

Hi,

When I want to install an extension in JoomSEF4 I was used to go to Components -> Artio JoomSEF -> Manage Extensions and then push the toolbar button "install". After that was apearing the JoomSEF page to upload the .zip file with the extension.

I do not know what happend that right now when I click this button I get redirected to administrator/index.php?option=com_installer wich is the Joomla installation page. So I just can´t install the extension.

The weird thing is that in the site I´m working I already have installed extensions (the Virtuemart extension) but now I can´t install more extensions due the problem explained avobe.

Please help me out! How do I do now to install extensions?? There´s any other way to install the JoomSef extensions?? I did not change any configuration in the last 4 months.....

I thank you in advance for your help
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Re: problem installing extensions 12 years, 2 months ago #32515

  • dajo
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  • Posts: 5069
Hi,
Currently the Joomla extensions installer is used to install JoomSEF extensions too, so just select extension's ZIP package in Joomla installer and it should be installed.
ARTIO Support Team
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Re: problem installing extensions 12 years, 2 months ago #32522

I did so and I get the error you see in the picture I send attached. Looks llike when with the old Joomla1.5 you was missing the .xml file inside the .zip
I never saw this error with the instalation. But it only happened with this JoomSef Extension, JoomSef component and all the rest has been perfectly installed.

Please let me know what can I do.

Thanks for your help ;-)
error.png
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Re: problem installing extensions 12 years, 2 months ago #32543

  • dajo
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  • Posts: 5069
Which extension are you trying to install? Is it downloaded from our website or is it a 3rd party extension?
Also please check on your web server using FTP that the following file exists:
/libraries/joomla/installer/adapters/sef_ext.php
ARTIO Support Team
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Re: problem installing extensions 12 years, 2 months ago #32597

Hi Dajo,
I did not had the script /libraries/joomla/installer/adapters/sef_ext.php
What I did is download it from another site where I also have JoomSef and upload it to the other site. The problem has been solved and I´ve been able to install the extension correctly.

Thanks for your help!
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