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Joomla 2.5 auto update error
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: Joomla 2.5 auto update error

Joomla 2.5 auto update error 11 years, 12 months ago #34613

  • wicko
  • OFFLINE
  • Posts: 65
I am getting repeated problems on several of my sites running ARTIO SEF and Joomla 2.5.
In the Joomla control panel it says there is an update. When I go to the update page I see the update is for ARTIO SEF but in some cases it shows twice. If I use the Joomla update then I get a blank screen. But then when I refresh the update has been made but the message still appears on the update page saying that I need to update.
I have noticed on other sites that If it mentions there is an update and I then update via the ARTIO SEF update page then the update is ok but then the message within Joomla remains saying there is an update, If I then try and update here I get an error message.
This I notice is not only for the main SEF component but also for any extensions such as the JomSocial extension which I have on 1 site and is up to date but is still showing that it needs updating.
It appears there are a few problems with updating on Joomla 2.5 and that is does not recognise when an update has been made.
How can I fix this to avoid further confusion and errors while updating?

Wicko
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Re: Joomla 2.5 auto update error 11 years, 12 months ago #34639

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
It seems that the versions cache in Joomla is not updated correctly when JoomSEF is updated.
Steps for manual fix:
1. In Joomla open Extensions -> Extension Manager -> Manage tab. The versions for JoomSEF and its components are probably reported wrong there.
2. Select the ARTIO JoomSEF component and its extensions and click the Refresh Cache button in the toolbar. Versions should be fixed now.
3. Still in Extension Manager switch to Update tab.
4. Click the Purge Cache button and then the Find Updates button. Correct available updates should be displayed.

We'll check the problem with cache updating and fix it.
ARTIO Support Team
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Re: Joomla 2.5 auto update error 11 years, 12 months ago #34643

  • wicko
  • OFFLINE
  • Posts: 65
Thank you Dajo

This fixed the Joomla update menu. If this happens again I will simply follow this procedure.

This does only seem to happen of ARTIO SEF updates.

Wicko
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Re: Joomla 2.5 auto update error 11 years, 3 months ago #40400

Hello,

Had some problem tried to fix this but never did step 1 this seems to resolve the problem.
Last Edit: 11 years, 3 months ago by scoutingborculo.
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