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Installation issue
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: Installation issue

Installation issue 12 years, 5 months ago #30816

Hi,

I just bought the component and VM plugin.


com_joomsef4.zip: 0cd936ca05d1c79253860cf646508f29
ext_joomsef4_virtuemart.zip: e1221c28a24dec2b0d8ad67565e808b9

When I try to install the component, it gives my PHP error in google plugin file line number 15.

I even try to comment it out and reinstall, still no success.

Please tell me, what I am doing wrong. Alos, if support team like to try itself, just let me know, I will send you access via PM.

URL : pavojewelry.com/
(I have removed the component and plugin and db entries manually, as un installation form admin backend was not working).

=================
PHP Built On Linux gator1129.hostgator.com 3.2.17 #4 SMP Wed May 16 15:01:18 CDT 2012 x86_64
Database Version 5.5.23-55
Database Collation utf8_general_ci
PHP Version 5.2.17
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 2.5.3 Stable [ Ember ] 15-March-2012 14:00 GMT
Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT
=================

Thanks,
Tom
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Re: Installation issue 12 years, 5 months ago #30818

  • dajo
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  • Posts: 5069
Hi,
Could you please post the whole error message? Thank you.
ARTIO Support Team
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Re: Installation issue 12 years, 5 months ago #30827

Warning: require_once(/home/tommy/public_html/pavojewelry.com/components/com_sef/joomsef.php) [function.require-once]: failed to open stream: No such file or directory in /home/tommy/public_html/pavojewelry.com/plugins/system/joomsefgoogle/joomsefgoogle.php on line 15

Fatal error: require_once() [function.require]: Failed opening required '/home/tommy/public_html/pavojewelry.com/components/com_sef/joomsef.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/tommy/public_html/pavojewelry.com/plugins/system/joomsefgoogle/joomsefgoogle.php on line 15
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Re: Installation issue 12 years, 5 months ago #30842

  • dajo
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  • Posts: 5069
It seems that the component files are not installed correctly. Make sure that required directories are writable - check the Directory Permissions in Site -> System Information menu.
ARTIO Support Team
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Re: Installation issue 12 years, 5 months ago #30851

Hi,

Permissions are all good. I checked it.

Please advise.

Thanks,
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Re: Installation issue 12 years, 5 months ago #30855

  • dajo
  • OFFLINE
  • Posts: 5069
And does the file reported (/home/tommy/public_html/pavojewelry.com/components/com_sef/joomsef.php) exist after the installation? Or does the directory /components/com_sef even exist?
ARTIO Support Team
The topic has been locked.
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