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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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Not Activated Yet 12 years, 9 months ago #29022

We purchased a server licence:

Order Status: Confirmed
Order Number: 00023525

When we log into Joomla > JoomSEF - Upgrade Manager

We still see:

Free upgrades available until: not activated yet

Although we have updated JoomSEF Configuration > ARTIO JoomSEF Registration & ARTIO User Account

Upgrades for your order have not been activated yet. You will obtain the non-paid version of JoomSEF when launching upgrade from ARTIO Server.

Please advise
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Re: Not Activated Yet 12 years, 9 months ago #29041

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
You need to download the purchased JoomSEF ZIP package at least once using the link e-mailed to you or using your Download ID in our E-Shop's Download area: www.artio.net/e-shop/download-area
ARTIO Support Team
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