Hi Artio

Houston we have a problem!

The website www.luxairhoods.com has been working fine for quite a while but now, the first two products in a category can be clicked to view the full product details but the 3rd and subsequent products listed in that category display a 500 Internal Server Error and I cannot figure out why or how to fix it.

Example:

www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

... You can click the 'CLICK HERE TO VIEW FULL PRODUCT DETAILS' for the first two cooker hoods, but not the subsequent ones. Same problem in "100cm Cooker Hoods" etc

Please Help! If you need login details for the admin suite, please contact me

Thanks in advance

Darcy

Hi,
Try clearing the caches in JoomSEF and Joomla itself.
Are there any error messages stored in server's error log when trying to access those pages?

Hi dajo

Here are the errors being generated:

[Thu Aug 23 13:33:18 2012] [error] [client 92.60.112.1] Premature end of script headers: index.php, referer: www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

[Thu Aug 23 13:33:59 2012] [warn] [client 92.60.112.1] mod_fcgid: stderr: PHP Notice: Undefined index: conf_VM_PRICE_ACCESS_LEVEL in /var/www/vhosts/luxairhoods.com/httpdocs/administrator/components/com_virtuemart/classes/ps_config.php on line 35, referer: www.luxairhoods.com/administrator/index....ption=com_virtuemart

[Thu Aug 23 13:34:08 2012] [warn] [client 92.60.112.1] mod_fcgid: read data timeout in 45 seconds, referer: www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

[Thu Aug 23 13:34:08 2012] [error] [client 92.60.112.1] Premature end of script headers: index.php, referer: www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

... And so on.

I will clear the caches in Joomla and joomSEF now and let you know how I get along

Many thanks

Darcy

Hi Dajo

Do you mean for me to delete the contents of the following folder...

[root]/cache/joomsef

Many thanks

Darcy

cdarcythompson wrote:


Sorry - being a spamhead - just cleared the cache in JoomSEF and the contents of that folder have disappeared!!

dajo wrote:


Have done that, and nothing appears to have changed.

Should I purge the SEF urls too? ... And then clear the caches again?

Many thanks

Darcy