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Can't create more than 3 folder+files
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TOPIC: Can't create more than 3 folder+files

Can't create more than 3 folder+files 12 years, 7 months ago #29694

Hello,

I bought JoomDoc 3.3.1 Enterprise a few days ago - I use Joomla 1.7.3.
I can't create more than 2 folder and one file neither at the backend nor frontend.

Is there any setting I can change?
And I tried to import DocMan-Files but that didn't work either. It said Lines from the databse were imported but no file showed.

Thank you for a fast answer
Claudia
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Re: Can't create more than 3 folder+files 12 years, 7 months ago #29695

p.s. PHP version is 5.3.3-7+squeeze3
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Re: Can't create more than 3 folder+files 12 years, 7 months ago #29722

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello

Control if in server error log is some error message provided by com_joomdoc.
Control if there are some restrictions for file-system in server settings.
You can send me Joomla root access and FTP on Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript and I will investigate it.
ARTIO Support Team
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Re: Can't create more than 3 folder+files 12 years, 7 months ago #29736

Hello,

no error messages, file-system has no restrictions ...

just an idea: When I click on "Upgrade" it says "Download ID nos set". Could it be that JoomDoc doesn't realize it's the Enterprise-Version? The Control Panel says "Version 3.3.1 Enterprise" but I tried the free version before.

I deinstalled JoomDoc and reinstalled it but still the same problem.
Thank you for your help
Claudia
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Re: Can't create more than 3 folder+files 12 years, 7 months ago #29737

Here is a Screenshot of how the Backend looks like:
screenshot.jpg
Last Edit: 12 years, 7 months ago by c.krug.
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Re: Can't create more than 3 folder+files 12 years, 6 months ago #29818

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, I already wrote you e-mail. If I switch off tree explorer it works. I will investigate why with tree explorer documents table is missing.
ARTIO Support Team
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