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Support forum for users using free edition of this product. These forums are mainly for mutual help between users.

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TOPIC: CSV Upload

CSV Upload 13 years, 10 months ago #19879

  • mayur
  • OFFLINE
  • Posts: 12
I use the latest paid version. When I tried importing I get error. Where can I get instructions how to upload data using a CSV file. Any help would be appreciated.
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Re: CSV Upload 13 years, 9 months ago #19953

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hi, please, describe your problem in more detail. For new ARTIOFusionCharts is coming soon maual in PDF.
ARTIO Support Team
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Re: CSV Upload 13 years, 9 months ago #19965

  • mayur
  • OFFLINE
  • Posts: 12
here's the error that I get:

Fatal error: Call to undefined function mime_content_type() in /home/tipponli/public_html/administrator/components/com_artiofusioncharts/helpers/helper.php on line 989


Do you have at least steps how to import csv file that you can email to me?
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Re: CSV Upload 13 years, 9 months ago #20013

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello. This bug is resolved in newest version. Download latest version and reinstall. Reinstalling won't delete saved charts.
ARTIO Support Team
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Re: CSV Upload 13 years, 9 months ago #20022

  • mayur
  • OFFLINE
  • Posts: 12
Do you uninstall and re-install. I downloaded and tried to reinstall on top of the earlier version. It did not work. I am afraid to uninstall -- I have 100 charts and don't want to lose them. So please tell me what I should do? Thanks for the excellent product. It is really helping me a lot. You can see my work at www.tipponline.com.

Best,
Mayur
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Re: CSV Upload 13 years, 9 months ago #20029

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Don't worry about reinstaling. It doesn't delete database table. You can before unistalling backup table jos_artiofusioncharts. What version do you have?
ARTIO Support Team
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