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JDatabaseException upon customer creation
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Universal booking and reservations component for Joomla!.

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TOPIC: JDatabaseException upon customer creation

JDatabaseException upon customer creation 11 years, 8 months ago #37423

Hello we get this error when trying to get a registered user become a customer, using Artio Booking 2 , on Joomla 2.5.9:

Fatal error: Uncaught exception 'JDatabaseException' with message 'Unknown column 'alias' in 'where clause' SQL=SELECT id FROM j25_assets WHERE alias = 'root'' in /home/vg004web04/03/12/2011203/web/libraries/joomla/database/database/mysql.php:555 Stack trace: #0 /home/vg004web04/03/12/2011203/web/libraries/joomla/database/database.php(965): JDatabaseMySQL->execute() #1 /home/vg004web04/03/12/2011203/web/libraries/joomla/database/tablenested.php(1262): JDatabase->loadColumn() #2 /home/vg004web04/03/12/2011203/web/libraries/joomla/access/access.php(103): JTableNested->getRootId() #3 /home/vg004web04/03/12/2011203/web/libraries/joomla/user/user.php(386): JAccess::check('1703', 'core.admin', NULL) #4 /home/vg004web04/03/12/2011203/web/administrator/components/com_virtuemart/helpers/permissions.php(171): JUser->authorise('core.admin') #5 /home/vg004web04/03/12/2011203/web/administrator/components/com_virtuemart/helpers/permissions.php(50): Permissions->doAuthentication() #6 /home/vg004web04/03/12/2011203/web/administrator/comp in /home/vg004web04/03/12/2011203/web/libraries/joomla/database/database/mysql.php on line 555


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As normally the "alias" column should not be there anymore on the J@.5 version we believe this is code left from the old version of Artio?

We;ll wait for your instructions towards resolving this issue, thank you.
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Re: JDatabaseException upon customer creation 11 years, 8 months ago #37424

the error does NOT appear when trying to turn a Super Admin into a Customer of the Booking component, FYI.
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Re: JDatabaseException upon customer creation 11 years, 8 months ago #37431

  • mach
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  • Posts: 112
Hello,
I am not sure yet, but it doesn't look like bug of Booking (I never seen similar).
It is probably problem in VirtueMart? In trace is called com_virtuemart, I don't see any function from Booking.
Try to disable VirtueMart and email result with more information to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript
ARTIO Support Team
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