Well, I wouldn't know since I still don't have a working extension, or any real support. I emailed everyone in their "contact us section" and got the following reply:

Hello,

we apologize for this situation, it seems we missed your case somehow.
We will check it immediately and get back to you.

Best regards,
Michal Unzeitig
ARTIO s.r.o.


Hopefully that leads to something!

So, I paid for support here, and I got no response. IS ANYONE AVAILABLE??