Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Support Forums
VM Invoice
Feature Requests

Unable to Edit Customer Note
(1 viewing) (1) Guest
If you have suggestion for a new feature you would need or that other may appreciate, or you have suggestion for improvemnt or change, you may post such ideas in this category.
Reply Topic
New Topic
  • Page:
  • 1

TOPIC: Unable to Edit Customer Note

Unable to Edit Customer Note 1 year, 10 months ago #83587

Hi,

After some recent extension updates I can no longer edit the Customer Note in the back end using VM Invoice 3. After clicking 'Save', the page refreshes without the new text. Instead I have to go to Virtuemart > Orders to edit this. I use this field to append the tracking details for the customer's order, which then shows on the 'order shipped' confirmation email.

I'm aware this may due to incompatibility issues with my setup but would be interested to know if this can be fixed for these versions?

I'm running...

Joomla 3.10.11
Virtuemart 4.0.12
VM Invoice 3.1.26

Many thanks!
Reply Quote

Re: Unable to Edit Customer Note 1 year, 10 months ago #83591

  • ange
  • OFFLINE
  • Posts: 23
Dear customer,

we are ready to help you. Please, send us a "Support Ticket" (www.artio.net/asupport/dashboard). You can add a screenshot too.

Thank you and have a nice day!
ARTIO Support Team
Last Edit: 1 year, 10 months ago by ange.
Reply Quote
Reply Topic
New Topic
  • Page:
  • 1
ARTIO Forums
Support Forums
VM Invoice
Feature Requests
User Login Empty
Copyright © 2024 ARTIO