Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

VAT is wrong when using coupon
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: VAT is wrong when using coupon

VAT is wrong when using coupon 10 years, 7 months ago #44044

  • prehn
  • OFFLINE
  • Posts: 20
Hi there,

When a customer uses a coupon in my store the VAT gets wrong, it seems to have no effect on the vat if a customer uses a coupon. if my price on a product is 600 swedish krona and the VAT for this product is 25% = 120 swedish krona. After that i add a coupon which gives the customer 100 swedish krona then the total vat should be 100 swedish krona. This is getting right in Virtuemart, but not in my invoice, which give me the total vat 120 swedish krona. What is wrong, and how do i fix this?! it seems to skip the vat for the coupon that should be 20%.

Hope you could help me with this asap because my shop is live.
The topic has been locked.

Re: VAT is wrong when using coupon 10 years, 6 months ago #44080

  • pama
  • OFFLINE
  • Posts: 489
Hello. Yes, this is correct, but is matter of settings. Currently, even in VirtueMart order/print view, coupon discount is applied after subtotal line. We display it similary on our invoice. But when you go to Invoice Items Configuration, you can there change settings how coupon discount is applied in totals. (like "Extended Coupon Discount", "Show total net/tax/discount line" (you can select there if include coupon discount), "Extended Total Line" and so on). It is not perfect, you can post here your suggestion how to display coupon discount better, but even in VM, there is first computed normal price and then coupon discount is deducted from whole order.

By the way, what vesion of VM do you use? We tested it with latest 2.6.0. Thanks.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
User Login Empty