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Upgrade 2.0.20 No Invoices & No Mails...
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TOPIC: Upgrade 2.0.20 No Invoices & No Mails...

Upgrade 2.0.20 No Invoices & No Mails... 11 years, 10 months ago #35660

After the update to 2.0.20 I can't generate invoices or sent mails to ym customers with the invoice. I have to say that this is the third time after an update, that somehting doesn't work... What's wrong? This is a payed component, so please make sure eversthing works well...

When I want to send an e-mail--- white page
generate PDF Invoce --- white page (empty PDF File)

So far everythign else works fine. I really apprieciate the upgrades, but they should work also ;-)

Best wishes, Benny
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Re: Upgrade 2.0.20 No Invoices & No Mails... 11 years, 10 months ago #35680

Same problem! Please correct this issue urgently! ;(

-Anne
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Re: Upgrade 2.0.20 No Invoices & No Mails... 11 years, 10 months ago #35692

Evertyhing works fine, right? But the main thing doesn't... lol
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Re: Upgrade 2.0.20 No Invoices & No Mails... 11 years, 10 months ago #35708

Any Admins here? Can we please get a solution?
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Re: Upgrade 2.0.20 No Invoices & No Mails... 11 years, 10 months ago #35944

  • miun
  • OFFLINE
  • A pesimist is just a well-informed realist.
  • Posts: 563
Hello,

you need to check the error logs of your webserver.
Please, post here any error message found there -- that can tell more about the reasons.
It may be for example unsupported logo format, wrong path or similar.
ARTIO Support Team
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Re: Upgrade 2.0.20 No Invoices & No Mails... 11 years, 10 months ago #35954

  • pama
  • OFFLINE
  • Posts: 489
Hello. There was error in 2.0.20 version. Be sure you upgrade to newest 2.0.21. If you already have 2.0.21, click on "Reinstall from ARTIO Server".
ARTIO Support Team
Last Edit: 11 years, 10 months ago by pama.
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