Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Archive
VM Invoice
Customer Support

TCPDF ERROR: [Image] Unable to get image:
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: TCPDF ERROR: [Image] Unable to get image:

Re: Vs: TCPDF ERROR: [Image] Unable to get image: 12 years, 12 months ago #26538

  • jaku
Hello,
it seems like your stored configuration settings are not in alignment with the code version. Try re-saving the configuration or reinstalling the component.
I think it should help, anyway, please report, if that has no effect.
The topic has been locked.

Re: Vs: TCPDF ERROR: [Image] Unable to get image: 12 years, 11 months ago #26559

  • pama
  • OFFLINE
  • Posts: 489
Hi. As for configuration errors, that were bugs, thanks for reporting.

Image error: that is strange, because that error is connected with PNG images generating. Are you using any other images on invoice? What happens when you turn off HTML Tidy in Page Appearance configuration? Also, did you check if cURL extension is enabled? (you can find it at Help->System Info->PHP Information).

If none of this help, you can post here HTML code generated for invoice when using debug mode.
ARTIO Support Team
Last Edit: 12 years, 11 months ago by pama.
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 11 months ago #26561

jaku: there was no effect


pama: HTML Tidy has no effect.

curl

cURL support enabled
cURL Information 7.21.6


i'm not using any other image. it is same image as in shop image.

here is debug info:
 
Header:
------------------------------------
<table border="1" style="width: 100%;">
<tbody>
<tr>
<td style="font-size: 75%;" width="60%">
<p>
 </p>
<p>
<strong>MediaTech Toasters Oy</strong><br />
Lehtokuja 2<br />
20400 Turku<br />
Suomi/Finland<br />
<br />
www.mediatech.fi</p>
</td>
<td align="right" width="40%"><img src="/components/com_virtuemart/shop_image/vendor/Mediatech_Oy_4ce6912768981.png"/></td>
</tr>
</tbody>
</table>
<p>
 </p>
 
 
Body:
------------------------------------
<table border="1" style="width: 100%;">
<tbody>
<tr>
<td>
<br /><br>
<table border="1" style="width: 100%;">
<tbody>
<tr>
<td width="50%"><strong>Laskutusosoite:</strong><br />W-Production.fi<br />Ville Kärpijoki<br />Nummisuutarintie 3c11<br />21420 Lieto<br />-<br />Finland</td>
<td width="50%"><strong>Toimitusosoite:</strong><br />W-Production.fi<br />Ville Kärpijoki<br />Nummisuutarintie 3c11<br />21420 Lieto<br />-<br />Finland</td>
</tr>
</tbody>
</table>
<br />
<table border="1" style="width: 100%;">
<tbody>
<tr>
<td valign="middle" width="50%">
<h1>Lasku 11-0210</h1>
</td>
<td align="right" width="50%">
<table width="100%"><tr><td align="right" width="65%">Laskun päiväys:</td><td align="right" width="35%">30.12.2011</td></tr>
<tr><td align="right" width="65%">Eräpäivä:</td><td align="right" width="35%">26.12.2011</td></tr>
<tr><td align="right" width="65%">Maksutapa:</td><td align="right" width="35%">Ennakkomaksu Tilille (Tilisiirto</td></tr></table>
)
<table width="100%"><br><tr><td align="right" width="65%">Tilausnumero:</td><td align="right" width="35%">351</td></tr>
<tr><td align="right" width="65%">Viitenumero:</td><td align="right" width="35%">1102101</td></tr><br></table>
</td>
</tr>
</tbody>
</table>
<br /><table width="100%"><tr> <th style="width: 5%;">KPL</th> <th style="width: 10%;text-align:left">Tuotekoodi</th> <th style="width: 31.875%;">Tuotteen Nimi</th> <th style="text-align: right; width: 10.625%;">Hinta</th> <th style="text-align: right; width: 10.625%;">Yhteensä</th> <th style="text-align: right; width: 10.625%;">Alv</th> <th style="text-align: right; width: 10.625%;">Vero</th> <th style="text-align: right; width: 10.625%;">Välisumma</th></tr><tr><td colspan="8" style="width: 100%;"><hr /></td></tr><tr> <td style="width: 5%;text-align:left">1 Kpl</td> <td style="width: 10%;">MT-CHRISTMAS-4</td> <td style="width: 31.875%;">XMAS Special Budget Gamer<br /><span style="font-size: 70%;"></span></td><td style="text-align: right; width: 10.625%;">698.37 </td><td style="text-align: right; width: 10.625%;">698.37 </td><td style="text-align: right; width: 10.625%;">23 %</td><td style="text-align: right; width: 10.625%;">160.63 </td><td style="text-align: right; width: 10.625%;">859.00 &euro;</td></tr><tr> <td style="width: 5%;text-align:left">1 Kpl</td> <td style="width: 10%;">WNU(M)</td> <td style="width: 31.875%;">A-LINK WIRELESS-N 150MB USB ADAPTER<br /><span style="font-size: 70%;"></span></td><td style="text-align: right; width: 10.625%;">12.20 </td><td style="text-align: right; width: 10.625%;">12.20 </td><td style="text-align: right; width: 10.625%;">23 %</td><td style="text-align: right; width: 10.625%;">2.81 </td><td style="text-align: right; width: 10.625%;">15.01 &euro;</td></tr><tr> <td style="width: 5%;text-align:left">1 Kpl</td> <td style="width: 10%;">DSL-2680/EU</td> <td style="width: 31.875%;">D-LINK WIRELESS N 150 ADSL2 ROUTER<br /><span style="font-size: 70%;"></span></td><td style="text-align: right; width: 10.625%;">37.75 </td><td style="text-align: right; width: 10.625%;">37.75 </td><td style="text-align: right; width: 10.625%;">23 %</td><td style="text-align: right; width: 10.625%;">8.68 </td><td style="text-align: right; width: 10.625%;">46.43 &euro;</td></tr><tr> <td style="width: 5%;text-align:left">1 Kpl</td> <td style="width: 10%;">BX80623I32130</td> <td style="width: 31.875%;">INTEL CORE I3-2130 3.4G 3M LGA1155 BOX<br /><span style="font-size: 70%;"></span></td><td style="text-align: right; width: 10.625%;">16.26 </td><td style="text-align: right; width: 10.625%;">16.26 </td><td style="text-align: right; width: 10.625%;">23 %</td><td style="text-align: right; width: 10.625%;">3.74 </td><td style="text-align: right; width: 10.625%;">20.00 &euro;</td></tr><tr><td colspan="8"> </td></tr><tr> <td colspan="3" style="width: 46.875%;"> </td> <td style="width: 10.625%;">Yhteenveto</td> <td colspan="4"> </td></tr><tr><td colspan="3" style="width: 46.875%;"> </td><td colspan="5" style="width: 53.125%;"><hr /></td></tr><tr> <td colspan="4" style="width: 57.5%;"> </td> <td align="right" style="width: 10.625%;">764.58 </td> <td align="right" style="width: 10.625%;">23 %</td> <td align="right" style="width: 10.625%;">175.86 </td> <td align="right" style="width: 10.625%;">940.44 &euro;</td></tr><tr><td colspan="3" style="width: 46.875%;"> </td><td colspan="5" style="width: 53.125%;"><hr /></td></tr><tr> <td colspan="3" style="width: 46.875%;"> </td> <td colspan="4" style="width: 42.5%;">Alennus:</td> <td align="right" style="width: 10.625%;">-40.00 &euro;</td></tr><tr><td colspan="3" style="width: 46.875%;"> </td><td colspan="5" style="width: 53.125%;"><hr /></td></tr><tr style="font-weight: bold;"> <td colspan="3" style="width: 46.875%;"> </td> <td colspan="4" style="width: 42.5%;">Summa: </td> <td align="right" style="width: 10.625%;">900.43 &euro;</td></tr></table><br><br></td>
</tr>
</tbody>
</table>
 
 
Footer:
------------------------------------
<p><table style="background-color: #F0F0F0; font-size: 80%;" cellpadding="8"><tr> <td>MediaTech Toasters Oy<br />Lehtokuja 2<br />-<br />20400 Turku<br />Finland<br />http://mediatech.fi </td> <td>Pankkiyhteys: Nordea<br />Tilinumero: 130430-119722<br />BIC / Swift: NDEAFIHH<br />IBAN: FI4913043000119722 </td> <td>Y-Tunnus: 2363907-7<br />Puhelin: +358504633222<br />E-Mail: info@mediatech.fi </td></tr></table></p>
<div style="text-align: center;">Sivu {{:png:}} / {{:ptg:}}</div>
 
 
TCPDF ERROR: [Image] Unable to get image: /home/sg1656/public_html/tmp/VM%20Invoices/mska_e12c6b5aef57b51aa9ac80d69595b566
 
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 11 months ago #26646

I have the same problem. This warning is coming, when I click on the invoice. The error occurs just in some invoices.

TCPDF ERROR: [Image] Unable to get image: /homepages/22/d153759253/htdocs/websites/shop/tmp/VM%20Rechnungen/mska_a5ebd9a8d98204bf1d47cf69a8eef407

Any help would be fine.
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 11 months ago #26709

  • pama
  • OFFLINE
  • Posts: 489
Hello. Does the error happen on certain invoices every time or randomly on all invoices each time differently?

What happens when you try to use jpg logo format instead of png? Or disable logo at all.

Thanks for reply. It's hard to replicate that problem.
ARTIO Support Team
The topic has been locked.

Re: TCPDF ERROR: [Image] Unable to get image: 12 years, 11 months ago #26714

If payment type text is long = error
If i put Other Fee / Discount line -40 = error
The topic has been locked.
ARTIO Forums
Archive
VM Invoice
Customer Support
User Login Empty
Copyright © 2024 ARTIO