Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Archive
VM Invoice
Customer Support

Problems with invoice
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Problems with invoice

Problems with invoice 11 years, 11 months ago #35897

Hi,

my problem with invoice was solved only partially:
now I still see some html code on the invoice.

After installing update I got this error message as well:
JFolder::create: Path not in open_basedir paths
VM Invoice: Tmp directory 1/ is not writable. Without writable folder invoices cannot be created.

Can you please help me fix this

File Attachment:

File Name: invoice.zip
File Size: 23 KB
Last Edit: 11 years, 11 months ago by skbrightideas. Reason: attaching correct file format
The topic has been locked.

Re: Problems with invoice 11 years, 11 months ago #35900

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

do you have rights to write in {project_root}/tmp folder?
And do you have set path to tmp folder correctly in configuration.php?
ARTIO Support Team
The topic has been locked.

Re: Problems with invoice 11 years, 11 months ago #35908

  • pama
  • OFFLINE
  • Posts: 489
Hello. Sorry, there was still bug in latest 2.0.21 version regarding this issue. Please, go to to component upgrade screen and click on "Reinstall" button. (fixed version is still marked as 2.0.21, so you need to reinstall). Sorry about that.
ARTIO Support Team
The topic has been locked.

Re: Problems with invoice 11 years, 11 months ago #35927

Hi guys,

I appreciate your hard work... after reinstalling, error messages dissapeared from my invoice, but I'm still having this html code on it...
I haven't changed anything what Pama said regarding tmp folder, now I don't see this message anymore...

Can someone point me to right direction here? I guess I'm not far :)

Thank you

File Attachment:

File Name: http_sokitty.sk_administrator_index.php_optioncom_vminvoicecontrollerinvoicestaskpdfcid20.zip
File Size: 83 KB
The topic has been locked.

Re: Problems with invoice 11 years, 11 months ago #35948

  • pama
  • OFFLINE
  • Posts: 489
Hello. The HTML code is there because you have "Debug Mode" turned on (VM Invoice -> Global Configuration -> Technical Configuration)
ARTIO Support Team
Last Edit: 11 years, 11 months ago by pama.
The topic has been locked.
  • Page:
  • 1
ARTIO Forums
Archive
VM Invoice
Customer Support
User Login Empty
Copyright © 2024 ARTIO