Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Problem with installation. URGENT.
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1
  • 2

TOPIC: Problem with installation. URGENT.

Problem with installation. URGENT. 11 years, 11 months ago #35835

Hello.
I try to install the component vminvoice and provides error.
I use Joomla 2.5.6 and Virtuemart 2.0.10
I need urgent help.
Sincerely.
The topic has been locked.

Re: Problem with installation. URGENT. 11 years, 11 months ago #35885

  • pama
  • OFFLINE
  • Posts: 489
Hello. What is the error message? Can you post screenshot? Thanks.
ARTIO Support Team
The topic has been locked.

Re: Problem with installation. URGENT. 11 years, 11 months ago #35910

error1.jpg

Hello.
1.- If you unzip the file "com_vminvoice.zip" inside there is nothing.
2.- When installed, the screen displays attachment with the message "there was an error uploading the file to the server."
3.- The plugin if installed correctly.
Thank you very much.
Last Edit: 11 years, 11 months ago by jmdiaz.
The topic has been locked.

Re: Problem with installation. URGENT. 11 years, 11 months ago #35912

  • pama
  • OFFLINE
  • Posts: 489
Hello. We just changed the installation package to be created by Joomla! function to maximize compatibility. Can you download the newest version using your download Id and try to install it?

Also, it can be related to server settings: upload_max_filesize, post_max_size (VM Invoice package is over 2MB), memory_limit, max_execution_time. Make sure they are high enough. Also, Joomla! tmp folder must be writable.
ARTIO Support Team
Last Edit: 11 years, 11 months ago by pama.
The topic has been locked.

Re: Problem with installation. URGENT. 11 years, 11 months ago #35925

Hello.
I downloaded the new files.
My version is Joomla 2.5.6
My server can upload up to 2 MB.
The folder "tmp" has permissions 755.
I still can not install it.
Help please.
The topic has been locked.

Re: Problem with installation. URGENT. 11 years, 11 months ago #35940

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

maybe it is problem. My colleague informed you about VM Invoice package, which has over 2 MB. if you can upload only up to 2 MB then it is not enough. Try to change upload limit.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
  • 2
User Login Empty