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TOPIC: Problem PDF

Problem PDF 11 years, 6 months ago #39640

Dear
I am having problems with PDF files sent automatically to emails. These can not be, get an error
(Adobe Reader: Error 135).

(Acrobat PRO)
An error has been detected with a requiered applocation library or file and the product cannot continue. Please reinstall the application.
---
These PDFs
When arriving in a gmail attached image.



Help please
regards
Last Edit: 11 years, 6 months ago by valook.
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Re: Problem PDF 11 years, 6 months ago #39647

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Re: Problem PDF 11 years, 6 months ago #39652

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

what version of VM Invoice do you have? Do you use actual version?
ARTIO Support Team
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Re: Problem PDF 11 years, 6 months ago #39666

VM invoice 2.0.25
Virtuemart 2.0.20
Joomla 2.5.11

PDF in backend, correct.
PDF Error sending automatic mail.
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Re: Problem PDF 11 years, 6 months ago #39670

  • maju
  • OFFLINE
  • Posts: 1107
I compared 2 validations of PDF:

1. your file after validation
2. our file after validation

Your PDF file contains 10 more problems than our PDF.
Five or six of those reports point at font problem. For example:

The embedded font program 'AAAAAC+FreeSans' cannot be read.

Maybe font will be main problem of your PDFs. What font do you use? Do you use any default font or did you generate your own?

And that printscreen you posted. I can not read it and I am completely not sure if it is wrong or correct on that image. I would say it is not correct, am I right?
ARTIO Support Team
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