Hi,

I updated the order status and chose 'notify customer'

The result is an updated status but no email is send to the customer.

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In the backend this is the message:

Email was not sent to this order status: (X) - You can change this via the parameters.
Order status successfully changed

Info: Message sent to xxxx, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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This says 'No not sent' and at the same moment 'yes message sent' !

Where should I 'change this via the parameters' to have the order update really sent to the customer.
Or what else should I do to have the updated status sent to the customer?

Thanks

Hello,

I use VM Invoice 2.0.22 with VM 2.0.18a

I did set up mailing config and tried all three options:
Use Mailer Info from:
- Joomla Configuration
- Virtuemart Configuration
- VM Invoice configuration

With none of these options the customer is getting an email and the message is with all of three the same.

No I do not get it either.
I do get emails when people ordered a product but I do not get emails when status is changed.