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No display of invoice??
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TOPIC: No display of invoice??

No display of invoice?? 13 years, 1 month ago #24351

Good morning.
I have no bill that appears.
I have my header in the PDF but the content of the invoice is not displayed.
Why?
thank you
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Re: No display of invoice?? 13 years, 1 month ago #24353

  • jaku
Hello,
did you do any customizations?
What is your VM Invoice version?

Does the order have any items?
Maybe you could attach a screenshot.
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Re: No display of invoice?? 13 years, 1 month ago #24361

My version is 1.6.1
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Re: No display of invoice?? 13 years, 1 month ago #24369

  • jaku
Thank you for the screenshots.

I would say there will be some error if you would check a webserver error log.
In my opiniion the PDF generation stops on some error, such as some image cannot be found or so. This is the most common source of similar problems.

Try to remove any images and check if that help. If yes, then make sure to use correct - absolute! - paths to the images.
Last Edit: 13 years, 1 month ago by .
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Re: No display of invoice?? 13 years ago #24774

I also have the same problem,

Version 1.6.1 worked fine, you could see everything.

Without making changes. I did the update to 1.7.0.

open an invoice you can see only the head is the tail.

If forced to put the logo does not open anything and an error message appears

TCPDF ERROR: [Image] Unable to get image: //components/com_virtuemart/shop_image/vendor/Fat_Elettronica__4ea2ce96028d2.jpg

The command {logo}is in the Head (invoice template), if you delete it, there isn't more reporting error.

Logic tells me that the problems are in the strings of the new version, it seems clear
Last Edit: 13 years ago by fatelettronica.
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Re: No display of invoice?? 13 years ago #24821

  • jaku
Hello,
resave all images in the invoice template.
The cause for this error is a wrong path to images. (when removing images, it should work fine)

So remove images and then add them again.
Last Edit: 13 years ago by .
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