Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Missing contact info in invoice
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Missing contact info in invoice

Missing contact info in invoice 12 years, 1 month ago #33506

Hi, my question is probably stupid, but I spent long time to find, where is problem - without success. So - In my invoices, generated by VM Invocie is logo in header, but not any contact info regarding my company - Name, address etc. Just logo. In Invoice footer there are fields like bank account, VAT registration etc, but again no contact info, which si required to be on invocie by accounting legislation. What am I doing wrong and where could be these info written to to VM2 or to VM Invoice, to be presented on final invoice? Thanks for your patience. Radek
The topic has been locked.

Re: Missing contact info in invoice 12 years, 1 month ago #33512

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

your invoice template should have tag {contact} in header. If it is there, check if you have filled data in VM2 Shop Configuration. There is tab Additional information.

Second possible way to add contact information to pdf invoice is that you write them directly into invoice template.
ARTIO Support Team
The topic has been locked.

Re: Missing contact info in invoice 12 years, 1 month ago #33516

Thanks for your reply. I dont want to make "hard" modifications of invoice template, just because this is template. I want to use correct way via VM2 shop fields.

Sure, I filled Additional info tab in shop configuration. And contact data are corectly shown in header of generic invoice, part of standard VM2 functionality. But in your template these data are not shown and I cant find, what is wrong. Any idea?

Radek
The topic has been locked.
  • Page:
  • 1
User Login Empty