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Disable automatic invoicing
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TOPIC: Disable automatic invoicing

Disable automatic invoicing 12 years ago #34791

Hi.
We don't want to invoice every order we create, we need to invoice only selected orders, and this must be done manually.
As for now from what I found in the docs you can limit the order number from which the automatic invoicing should start, but I didn't find a way to disable automatic invoicing.
How do I do that?

thanks
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Re: Disable automatic invoicing 12 years ago #34805

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

You can find this settings in: Global Configuration -> tab General Config -> Operation Mode -> set it to Manual
Then you will have to send all invoices manually from Invoice / Order Management.

If you have VM2, its sends its own invoices. You can disable them by change this config:
VM2 -> Configuration -> tab Checkout -> Default Order Status to send an invoice -> select there status what you will never use. For example Refunded. If you will use it, you can create your own status.
ARTIO Support Team
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Re: Disable automatic invoicing 12 years ago #34806

thanks for your reply but my problem is to generate invoice numbers, not to send them out.
Even if I'm in manual mode the invoice number is generated. I need to create invoice number manually.

thanks
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Re: Disable automatic invoicing 12 years ago #34809

  • maju
  • OFFLINE
  • Posts: 1107
Ok, you can try:
Invoice Configuration -> tab Invoice Numbering -> Invoice Number -> set to Own Numbering.
Invoice Configuration -> tab Invoice Numbering -> Allow invoice number prefix editing -> set to Yes.

It should allow you to completely modify invoice number. You are able to change it on Invoice / Order Management by clicking on already created number (or if invoice number is not created yet, there will be link create).


If you want to disable automatic invoice numbering, then there are 2 possible ways:
1. Invoice Configuration -> tab Invoice Numbering -> Starting Order for Numbering -> set really high number (eg. 999999999)

or

2. Global Configuration -> tab General Config -> Required Order Status -> set order status which you will not use. Invoice number will be automatically generated if order status will be changed to selected one.
ARTIO Support Team
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Re: Disable automatic invoicing 12 years ago #34826

ok thanks!
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