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Custom field from OpenGlobal E-commerce
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TOPIC: Custom field from OpenGlobal E-commerce

Custom field from OpenGlobal E-commerce 10 years, 10 months ago #42826

Hello Support,

I have a BIG problem!!

I have bought the OpenGlobal VirtueMart Upload Custom Field plugin from OpenGlobal E-commerce to let my customers upload there Logo and/or Picture to be printed on Pies and or cakes.
The standard invoice and email from VirtueMart is adding this uploaded logo/picture correctly to the invoice/email, but the PDF invoice from you is not.

The PDF invoice is adding the logo/picture like this:
Foto/Logo upload: 1
Foto/Logo upload: FTP directory.JPG
Foto/Logo upload:
/home/bakkertje/domains/bakkertje.nl/public_html/Winkel/vmfiles/upload
s/52fcb29cd68a9.JPG Foto/Logo upload:
/home/bakkertje/domains/bakkertje.nl/public_html/Winkel/images/stories
/virtuemart/uploads Foto/Logo upload:images/stories/virtuemart/uploads
Foto/Logo upload: 52fcb29cd68a9
Foto/Logo upload: JPG

as custom field information.

The comment from OpenGlobal E-commerce:

"The problem here is a bug in the VM Invoice component. When generating the invoice it is just displaying the information stored in the database instead of passing this information to the custom field to display it correctly."

I will attach some screenshot.

Could you please resolve this problem ASAP because my customer would like to "go live".

I'm using Joomla! 2.5.17 Stable [ Ember ] 18-December-2013 14:30 GMT
and
Virtuemart version: Geïnstalleerde versie 2.0.26d

Regards,

Jack
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Re: Custom field from OpenGlobal E-commerce 10 years, 10 months ago #42827

Here's a screen shot from your Component and the standard VM invoice.
I was not allowed to upload PDF files.

Regards,

Jack
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Re: Custom field from OpenGlobal E-commerce 10 years, 10 months ago #42843

No support??????????
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Re: Custom field from OpenGlobal E-commerce 10 years, 10 months ago #42847

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

VM Invoice is compatible only with VirtueMart not with OpenGlobal VirtueMart Upload Custom Field plugin.
ARTIO Support Team
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Re: Custom field from OpenGlobal E-commerce 10 years, 10 months ago #42849

Hello Support,

I do not understand what you mean,
The OpenGlobal VirtueMart Upload Custom Field plugin, is compatible with the latest Virtuemart version, because it shows the correct uploaded image in the standard VM invoice.
Your VM PDF invoice is also compatible with the latest Virtuemart version, but cannot display the uploaded image.

So is it maybe possible to to adjust your PDF invoice to let it work like the standard VM invoice?

Thanks, Jack
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Re: Custom field from OpenGlobal E-commerce 10 years, 10 months ago #42855

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

basically we ensure a compatibility with VirtueMart not with extension from 3rd parties such as OpenGlobal VirtueMart plugin as you mentioned.

We can provide you customization as a paid support. If you are interesting in it, please buy 3 hours here www.artio.net/e-shop/support-services/joomla-support-1h
ARTIO Support Team
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