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Upgrade from free to paid version problem
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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Upgrade from free to paid version problem

Upgrade from free to paid version problem 13 years, 8 months ago #20780

  • mfbb
  • OFFLINE
  • Posts: 11
Hi guys,

Firstly love the extension, however i have a problem.

Basically I had the free version installed and everything was working perfectly, I then thought yet want this after much testing, however since paying for the server version and upgrading to the paid version there are certain urls that will not work that were working on the free version.

Please if you go to www.omgrecruitment.com and click either a link on jobs by county or jobs by catagory you see the links are not working but they are in the automatic url list. however if you click one in latest jobs it works.

Please can you help as I really dont understand how the free version was working perfectly yet now I've upgraded its all fallen down.

Edit: I have had little choice but to turn it of for now as its effect the experience of my users and they are leaving the site.

Please if the admnis could help me here that would be great.

Order Number: 00016082
JOOMLA 1.5.22
JOOMSEF 3.8.0
Last Edit: 13 years, 8 months ago by mfbb.
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Re: Upgrade from free to paid version problem 13 years, 8 months ago #20782

  • mfbb
  • OFFLINE
  • Posts: 11
Hello

Since its seems we have to wait for like ever for a response, I will now proceed to un install the paid version and try again with the free version.

Not very happy considering we have just shelled out a huge amount of money for the server package.

If anyone has any ideas of the above please let me know here in hope i can get the paid for version running properly.
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Re: Upgrade from free to paid version problem 13 years, 8 months ago #20791

  • jaku
Hello,
there should be no difference betwen paid and free link as regards the described functionality.
What was exactly the experienced error?
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Re: Upgrade from free to paid version problem 13 years, 8 months ago #20817

  • mfbb
  • OFFLINE
  • Posts: 11
Thanks for your response.

Basically as you can see at our site www.omgrecruitment.com/ with the free version all is working perfect, however as soon as I upgrade to the paid version the components JOBS BY CATEGORY/JOBS BY COUNTY will not upgrade with the sef links like they are now.

Instead they stay as their component link which throws up a red box 500 error.

See I did think it was the .htaccess details but it cant be as the free version works perfectly well.
Last Edit: 13 years, 8 months ago by mfbb.
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Re: Upgrade from free to paid version problem 13 years, 8 months ago #20823

  • jaku
There really is be no difference in this matter between free and paid version that should cause this.

What component are the mentioned links related to?
Do you have any customizations in place?

It is possible that with upgrade to paid version, .htaccess file gets changed (although it should not). But I cannot see any other reason for 500 error being generated.
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Re: Upgrade from free to paid version problem 13 years, 8 months ago #20839

  • mfbb
  • OFFLINE
  • Posts: 11
The two components in question are

JOBS BY CATEGORY
JOBS BY COUNTY


If you look now all is fine, but if I upgrade it drops all the auto sef's and does not then populate them again.

Regarding the .htaccess its not changed as I took a copy then re uploaded it to ensure it was not that.

But as you can now see I have configured all the links and am now worried as soon as I upgrade to the paid it will loose all my work today.

Any further help or if you need access to my joomla let me know many thanks.
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