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re-Download in webshop not working
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TOPIC: re-Download in webshop not working

re-Download in webshop not working 15 years, 2 months ago #8673

Hello,

I have purchased several products in webshop and am try to redownlaod. When I select any of the links below in account maintenance I am taken to a cateogory page with no downloads. My order info is as below:

Follow this link to view the Order Details. View
Order Date: 20. September 2009
Total: € 11.90 Order Status: Confirmed
Order Number: 00005857
Follow this link to view the Order Details. View
Order Date: 12. July 2009
Total: € 55.93 Order Status: Confirmed
Order Number: 00005139
Follow this link to view the Order Details. View
Order Date: 04. July 2009
Total: € 8.50 Order Status: Confirmed
Order Number: 00005090
Follow this link to view the Order Details. View
Order Date: 04. July 2009
Total: € 8.50 Order Status: Confirmed
Order Number: 00005089
Follow this link to view the Order Details. View
Order Date: 17. February 2009
Total: € 24.99 Order Status: Confirmed
Order Number: 00003710
Follow this link to view the Order Details. View
Order Date: 05. February 2009
Total: € 11.90 Order Status: Confirmed
Order Number: 00003587
Follow this link to view the Order Details. View
Order Date: 07. February 2008
Total: € 11.90 Order Status: Confirmed
Order Number: 00001630
Follow this link to view the Order Details. View
Order Date: 25. November 2007
Total: € 26.18 Order Status: Confirmed
Order Number: 00001344
Follow this link to view the Order Details. View
Order Date: 21. November 2007
Total: € 29.75 Order Status: Confirmed
Order Number: 00001313
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Re:re-Download in webshop not working 15 years, 2 months ago #8674

  • jaku
Hello,
fixed now, thanks for notification.
The topic has been locked.

Re:re-Download in webshop not working 15 years, 2 months ago #8675

Thanks,

The links now work, except every file that i try to download is the Joomsef component. I cannot re-download any extensions even though the link properly takes me to an extension's order history
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Re:re-Download in webshop not working 15 years, 2 months ago #8676

UPDATE:

The download ID is correct in the URL but not in the download ID box. So I manually paste and it works.

As for extension update, I added download ID to the extension in my Artio Config and it doesn't seem to register and the only extension that appears in the 'Upgrade' screen is the free Kunena extension.
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