Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Archive
JoomSEF
Customer Support
JoomSEF 3

automatic Update fails
(1 viewing) (1) Guest
Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: automatic Update fails

automatic Update fails 13 years, 4 months ago #23272

Hi,
I bought JoomSEF4, installed it on Joomla 1.6.5 and inserted my JoomSEF Download ID in the configuration->registration field.
Every time i wants to update via "Upgrade From ARTIO Server" in the backend configuration i will receive the following error Message.

"Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef4.zip)"

Whats wrong with my id?

kind regards
The topic has been locked.

Re: automatic Update fails 13 years, 4 months ago #23281

  • jaku
Hello,
this can be happening if your current JoomSEF 4 version is lower than 4.0.5.
In such case, you need to download the file manually and use the "upgrade from file".
With version 4.0.6 or newer this should not be happening.
The topic has been locked.

Re: automatic Update fails 13 years, 4 months ago #23282

actually i have got the 4.0.9
When i click on "Reinstall from ARTIO Server"

i get the same error message.
Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef4.zip)"
 
Unable to find install package.


Whats wrong?
The topic has been locked.
  • Page:
  • 1
ARTIO Forums
Archive
JoomSEF
Customer Support
JoomSEF 3
User Login Empty
Copyright © 2024 ARTIO