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PAID FOR SUPPORT - GOT NOTHING
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TOPIC: PAID FOR SUPPORT - GOT NOTHING

PAID FOR SUPPORT - GOT NOTHING 16 years, 7 months ago #4159

So, I paid for support here, and I got no response. IS ANYONE AVAILABLE??

Re:PAID FOR SUPPORT - GOT NOTHING 16 years, 7 months ago #4161

  • evv
  • OFFLINE
  • Posts: 33
I did the same: bought paid support hours, got "some" support after chasing and chasing. I have made a new ticket at the 11th of april (wtf) and have got NO response even after chasing and chasing.

Re:PAID FOR SUPPORT - GOT NOTHING 16 years, 6 months ago #4177

so is it really worth using this extension or should i find another with some decent support?

Re:PAID FOR SUPPORT - GOT NOTHING 16 years, 6 months ago #4185

Well, I wouldn't know since I still don't have a working extension, or any real support. I emailed everyone in their "contact us section" and got the following reply:

Hello,

we apologize for this situation, it seems we missed your case somehow.
We will check it immediately and get back to you.

Best regards,
Michal Unzeitig
ARTIO s.r.o.


Hopefully that leads to something!
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