CCOMMENT not loading commnets

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TOPIC: CCOMMENT not loading commnets

CCOMMENT not loading commnets 8 years, 10 months ago #47391

Raimis
OFFLINE
Posts: 2

Hi, why when install JoomSef component comments not loading... always show "laoding...." and never show, when i disable on one link sef, loading fine all comments.
www.apskaitosmokykla.lt/garantijos-ir-at...laipedoje-2015-08-25 - not loading
www.apskaitosmokykla.lt/index.php?option...;view=item&id=63 - loading

trying in joomsef disable ccoment component - not work.
in console i see this error :

TypeError: info is undefined
...;},'onFetch:collection':function(){var info=this.collection.info;if(info.total){...
/media/com_comment/cache/aa832d2247bf6e9d1ac2e0026ec7ad84.min.js (line 151, col 271)

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Re: CCOMMENT not loading commnets 8 years, 10 months ago #47400

whitetoo
OFFLINE
Posts: 1

I have the exact same problem, spent several hours debugging my site and found that the problem is caused by the "System Artio JoomSEF plugin" disabling this allows CComments to function.

I am running the latest software versions:
Joomla 3.4.8
Artio 4.6.5
Ccomments 5.3.5

I have tried setting Artio extensions for CComments to "Don't SEF" as the handler but there is still a conflict. Please advise as a matter of urgency?

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Re: CCOMMENT not loading commnets 8 years, 9 months ago #47401

Raimis OFFLINE Posts: 2	i buy this artio extension but can't use.... no support....
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Re: CCOMMENT not loading commnets 8 years, 9 months ago #47402

mitk	Hello, if you wait for an answer from Artio team, please, send us a Support ticket. It can be found in your Artio user account -> left panel -> Support. These forums are mainly for mutual help between users.
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