I purchased the product yesterday and I have been trying to generate a chart on my website hosted on GoDaddy shared hosting with MySQL database. I get the error message: Could not connect to MySQL

Please let me know where the problem is. I have given the Host as the GoDaddy Server address for shared hosting resource and it looks like this:

databasename.db.somenumber.hostedresource.com

I tried 'localhost', it did not work. I tried my domain name and this too did not work

Hello

If you try connect to remote server you cannot use local-host. It's only for local database.

There should be IP address or server's domain name.

Remote server's database must accept remote connection. Usually is database access-able only locally.