Hi,

I'm having trouble changing the default colors on a stacked 3D chart.

I'm assuming I need to change this field:
"Palette Colors (List of hex color codes separated by comma)" and add colors like: EB4A38,FAFAFA
But it doesn't seem to be working.

Any ideas?

Hi,

It's been two weeks and I still haven't heard anything.

Any ideas at all? Or if you can't offer any help to fix the bug could you at least help guide me to where I should be looking?

Any luck?

Hi guys,

Just wondering if there's been an update? There's obviously a bug in the tool and I was wondering if you've had any luck with it?

Hi,

I still haven't heard back you guys at all. Would appreciate if you could just respond even if it's just to say "sorry we can't help you, hire a developer" but it's frustrating to not get any kind of a response at all.

Surely someone must be checking these forums.

Guys?

I'm begging you here - I've even sent an email asking to pay for you to fix the bug in your own software.

None of my emails or posts are getting responded to at all.

I was offered a week of support with my product, you haven't given me ANY.