Hi,

Sorry about putting out a lot of support tickets, but the issues with the plugin are seemingly crawling out of the woodwork.

Basically, when trying to get Virtuemart modules to appear on the sidebar on the VM e-Tickets category browse page, I get an error telling me that I've exceeded my max memory allowance, referencing:

"...exhausted (tried to allocate 523800 bytes) in /home/royalmar/public_html/administrator/components/com_virtuemart/classes/ps_database.php on line 72"

The line in question is where virtuemart sets the database SQL query for later execution. Doing a simple Custom HTML module does not trigger said issue.

Now, I've gone into the php.ini on the server and upped initially to 128M memory, the issue still remains with the full error looking like so:

"Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 523800 bytes) in /home/royalmar/public_html/administrator/components/com_virtuemart/classes/ps_database.php on line 72"

Going in and upping the memory limit to 256M creates a different issue, in which I get a 500 internal server error. This error kicks in at the 132M mark.

Currently, I'm using the Advanced Module Manager for Joomla 1.5 to manage the module assignment to the virtuemart component. This is because I can't link the VM e-tickets category browse page directly from a menu, and thus I'm targeting the component itself (which works when using a simple custom html module). Considering I have a login and cart module on the shop index page and the product page, it would make sense to have the same sidebar on the category browse page, so getting this issue sorted would be great.

Dear,

the exhausted memory error seems like some unfinished recursion. In this case it's necessary to find the problem on code level. It will be good to get know which module causes this problem and if the error appears only on this page. The problem could be probably in the module.

The error only appears on the VM e-tickets category browse page. On the virtuemart component pages, there's no errors and the virtuemart modules in question appear without an issue. It is when I try to load Virtuemart modules into the VM e-Tickets component pages using Advanced Module Manager do things go awry.

I tried both the Virtuemart Cart and Virtuemart Login standalone modules, as well as the standard Virtuemart module. When using the Cart module just on its own, I get this slightly different error when trying to load the page:

"Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 84 bytes) in /home/royalmar/public_html/administrator/components/com_virtuemart/classes/ps_database.php on line 71

Fatal error: Call to undefined method ps_DB::connected() in /home/royalmar/public_html/libraries/joomla/session/storage/database.php on line 85"

When loading the Login or the standard module on their own, I get the error previously mentioned.

Dear,

this is quite unusual situation. Without any more detailed analysis I'm unable to help you.
The problem is probably in some interconnection between component and modules.
When you turn off the modules on the VMeTicket page, it works correctly?
We can check you system as a support to find the problem. To gen more information, please, contact our managers.

pedu wrote:

How would I get into contact with your managers? It would be good to see what can be done to try to solve this issue.

You can contact my colleague: This e-mail address is being protected from spambots. You need JavaScript enabled to view it