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"Your payment wasn't verified by server PayPal"
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TOPIC: "Your payment wasn't verified by server PayPal"

"Your payment wasn't verified by server PayPal" 12 years, 5 months ago #30693

I am a PAID Customer. Order Number: 00023850

It has been over 2 weeks since I posted about Artio Bookit not operating in sandbox mode for Paypal transactions so I gave up on even trying (not at all impressed) so I am just testing Paypal transactions between myself and my clients live paypal accounts and I have discovered yet another bug that needs urgent attention. Please see the screenshot.

paypal-live-issue.jpg


Even though the payment was processed by Paypal there is still an error message at the top saying "Your payment wasn't verified by server PayPal"

Please look into this issue urgently as I have waited so long for my initial Paypal issue to be resolved which still remains unanswered and we are going live with this site this week I cannot delay any longer!

My site details:


www.inhousecomputingservices.com.au

It is still being built so I have created a login for you:

Username: artio
Password: artio
Last Edit: 12 years, 5 months ago by rachi_1977. Reason: Added site login details
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Re: "Your payment wasn't verified by server PayPal" 12 years, 5 months ago #30695

Also it was never answered in my other post - is the "CODE" field in the Paypal configuration screen the API that Paypal provides?
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Re: "Your payment wasn't verified by server PayPal" 12 years, 5 months ago #30829

Chasing this up.....again.

Come on Artio Support - my website launch depends on this?????

I cant launch the site it my client cant take bookings and payments????

Please respond ASAP
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Re: "Your payment wasn't verified by server PayPal" 12 years, 5 months ago #30929

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, try this patch. Upload it unpacked into folder components/com_booking/views/payments/paypal. We will relase fixed version 1.3.10. There are some changes on PayPal server. I removed code field it's unused.


File Attachment:

File Name: com_booking_paypal_2012-06-12.zip
File Size: 3 KB
ARTIO Support Team
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Re: "Your payment wasn't verified by server PayPal" 12 years, 5 months ago #30946

Tried the patch. It needs more work.

Firstly, after my payment was sucessfully processed by Paypal and I was sent to the "You are now being re-directed to store name..." the URL it sent me back to was a Page Not Found error. This is becuase the website address is duplicated in the URL. I am testing this on my local server. The URL address used is :

localhost/inhousecomputingservices/inhou...c4c22c6664febdd7f27b

as you can see the url contains the website name twice "/inhousecomputingservices/inhousecomputingservices/"

so knowing what I know about Joomla I removed one of the /inhousecomputingservices/ and was sent to the following page - which still has errors:

screenshot_2012-06-13.jpg


"Unable connect to server www.sandbox.paypal.com. Is impossible to verify your payment."

However when I check my sandbox.paypal buyer and seller accounts the transaction went through sucessfully so I;m afraid this patch still needs work.

Can I expect a response from you within 2-3 days this time?
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Re: "Your payment wasn't verified by server PayPal" 12 years, 5 months ago #31004

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, your are right. There is duplicity of PATH. We will fix it in next version. Thanks for your notice.
ARTIO Support Team
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