Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Why are unavailable slots still available?
(1 viewing) (1) Guest
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Why are unavailable slots still available?

Why are unavailable slots still available? 11 years, 8 months ago #38056

When you have a half day (4x hours fixed) and one of those hours have gone because an hourly has taken the slot... you cannot book a half day (4x hour).

However the individual hours still appear available so it looks like you can still box.

The entire thing should be set to unavailable.

Please advise

R
The topic has been locked.

Re: Why are unavailable slots still available? 11 years, 8 months ago #38059

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

can you send also printscreen or link to your site with this problem please?
ARTIO Support Team
The topic has been locked.

Re: Why are unavailable slots still available? 11 years, 8 months ago #38063

I had my half day slots as 60 minute intervals.

If I make 180 mins then I get one click square and it is ok.

Can I not do 60 minute intervals and 3 hour slots.

Thanks

R
The topic has been locked.

Re: Why are unavailable slots still available? 11 years, 8 months ago #38069

  • maju
  • OFFLINE
  • Posts: 1107
Yes, you can use 180 minutes. but calendar will show you only small boxes.
For example you have hour and 3 hours reservations. Reservation time starts at 12:00, so hour reservations will be displayed every hour:
12:00 - 13:00
13:00 - 14:00

But 3 hours will be displayed every third hour.
12:00 - 13:00
15:00 - 16:00

This is because there is still space for smaller reservation type and table layout is not able at the moment to display item through 3 cells.
ARTIO Support Team
The topic has been locked.

Re: Why are unavailable slots still available? 11 years, 8 months ago #38073

But when you specfic half day as fixed length 3 and duration 60 mins (hour)

Then it shows:

12:00 - 13:00
13:00 - 14:00
14:00 - 15:00

But if someone booked one of those hours as HOURLY not half day...then remaining boxes still show available even though you cannot click them. This is wrong. It confuses the customer

R
The topic has been locked.

Re: Why are unavailable slots still available? 11 years, 8 months ago #38081

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

I made some tests and I agree that functionality for this example is not ideal. Remaining boxes still look available because component is not able to calculate if there is enough space for reservation (half day reservation). I have added information from my tests to new issue, so we will probably look on this problem in future releases.
Even if it shows that those days are available, you should be not able to reserve that time. Table is confusing, but wrong reservation can not be created. If you think it is big problem for your site, we can offer you paid custom support.
If you are interested in, let us know on This e-mail address is being protected from spambots. You need JavaScript enabled to view it (copy to This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).

You also informed us before about some bugs in Booking component I could not test on your site. But I simulated it now, so we will try to resolve it with higher priority.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
User Login Empty