Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

payment methods
(1 viewing) (1) Guest
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: payment methods

Re: payment methods 11 years, 7 months ago #38811

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

Can you explain it more, please?
When a reservation is done, the 'customer' doesn't need to choose a payment method? And it is your request or notice on problem?
I am sorry, but I do not understand what problem do you have.
ARTIO Support Team
The topic has been locked.

Re: payment methods 11 years, 6 months ago #38873

a customer chooses a date on the calender which is the date of passage of a technician. There is no payment when booking. the payment is made only upon receipt of an invoice.
But when the booking process ends, I have a bug in the display.
I have a screen print. How do you send?
The add file above are not going !
Thanks a lot for helping us.
The topic has been locked.

Re: payment methods 11 years, 6 months ago #38917

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

Add file above should work. I have no problem with this functionality. There is probably some limitation (200 kB), but I am not sure. Also what type of file do you try to upload? If JPEG or png, it should work without problem.

I am still not sure what problem do you have, but you can check these points:
1. Check Control Panel -> lower tab Configuration -> icon Payment Methods
help-20130503.png


There should be list of payment methods. Is it there? If not, then uninstall component and install it again. This is classic problem if you install free version first and then reinstall it to paid version. Free version is without payment methods.
2. If there is list, do you have any payment method enabled and set?
3. If yes, it should be visible in reservation form, where customer have to fill all field about reservation like name and email etc. Are there radio buttons to select one type of payment?
4. After reservation is created, customer is redirected to reservation detail page. There should be also button to pay the reservation.
ARTIO Support Team
The topic has been locked.

Re: payment methods 11 years, 6 months ago #38924

All the component is installed
The radio button to select one type of payement is présent. I can choose the méthod.

But when the client chose the method and the summary of the book comes to the screen, there is always a mistake.
Look at the results by testing the website www.icmaintenance.be
Thanks a lot for helping us.
The topic has been locked.

Re: payment methods 11 years, 6 months ago #38941

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

if you mean that long text starting with Statut du paiement, then it is probably bug in your language file. It looks like this translation has no end, so it also include other words what should be not visible there. Next word PAYMENTS should be another translation text. Check your file (probably this one: language/fr-FR/fr-FR.com_booking.ini)

English version looks this way:
PAYMENT STATUS="Payment Status"
PAYMENTS="Payment methods"
- UNSELECT -="- unselect -"


Every row normally mean one translation. At the beginning and end of translation should be inverted commas.
ARTIO Support Team
The topic has been locked.

Re: payment methods 11 years, 6 months ago #38956

It' s good now with your explain.
There is a bug language.
Thanks a lot for helping us.
The topic has been locked.
User Login Empty