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Email notification reservation don't work
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Universal booking and reservations component for Joomla!.

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TOPIC: Email notification reservation don't work

Email notification reservation don't work 12 years, 9 months ago #28771

Hello, I'm doing some tests to see that I've set everything right. But now, the emails of notifications of reservation don't put all the information of reservation.

What is the correct format for this emails? Do I forget anything?

Add a picture.

Thanks for you help.

My format email:

Querido usuario,

su reserva ha sido realizada correctamente.

{OBJECT}
{OBJECT TITLE}
Fecha Reserva: {DATE}
Cuantas horas: {QUANTITY}
Precio: {PRICE}

Usuario: {CUSTOMER}
Dirección: {ADDRESS}
E-mail: {EMAIL}
Teléfono: {TELEPHONE}

Saludos

Este email ha sido generado automáticamente.
Attachments:
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Re: Email notification reservation don't work 12 years, 9 months ago #28777

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, it should look like

Querido usuario,

su reserva ha sido realizada correctamente.

{OBJECTS}
{OBJECT TITLE}
Fecha Reserva: {DATE}
Cuantas horas: {QUANTITY}
Precio: {PRICE}
{/OBJECTS}

Usuario: {CUSTOMER}
Dirección: {ADDRESS}
E-mail: {EMAIL}
Teléfono: {TELEPHONE}

Saludos

Este email ha sido generado automáticamente.
ARTIO Support Team
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Re: Email notification reservation don't work 12 years, 9 months ago #28782

Thank you for answering so quickly but still not working after changing. Just do not leave the screen and error before it reaches me the email with no data:
Email recevied

Nueva reserva recibida.

{OBJECTS}
{OBJECT TITLE}
Fecha Reserva: {DATE}
Cuantas horas: {QUANTITY}
Precio: {PRICE}

{/OBJECTS}


Usuario: Ana Navarro
Dirección:
E-mail:
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Re: Email notification reservation don't work 12 years, 9 months ago #28806

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, could you write here PHP version? It's Linux or Windows server?
ARTIO Support Team
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Re: Email notification reservation don't work 12 years, 9 months ago #28843

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, I don't know what is wrong. Today's evening will be release 1.3.9. There will be small fix but I'm not sure if it will help. Try search in error log for some problem in com_booking.
ARTIO Support Team
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Re: Email notification reservation don't work 12 years, 9 months ago #28848

Hi, I find this information: Linux-Debian with php 5.2.17

The strange thing is that when I install the component and it send complete emails with objects and all information. But overnight it stopped sending them. And I don't know why.

Thanks for you help
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