Hello,
I can not receive the confirmation email of your reservation. I enclose my settings.

What happens:
1. The user enters a reservation
2. Myself (administrator) and you receive an email that says "wait for the confirmation email)
3. Administrator I put the green check to confirm the booking
4. The calendar is confirmed but NOT receive confirmation by email.

What's wrong?
thank you

Hello,

we have just checked it and it works for us.
Please, check:
- permission settings for the user groups "Receive Manager E-mail Change Reservation" - allowed
- if you confirm reservation by clicking on the icon "reservation status" in the ARTIO Booking Reservations

Hi,
the user making the reservation belongs to different groups of privileges, including "Prenotazioni", a group that has permission to receive state changes of bookings.

Note: I need that only the user who makes the reservation receives confirmation NOT all users queli group.
And 'possible to do so?

Otherwise, manually send the confirmation email.
Thank you

Hello,

is user who makes reservation also global manager?

No, the responsible user (Administrator) is the Luana Fato, who makes the booking is a user (provaluana) with permissions:
- recorded
- booking
and that's it.

Thank's

Hello,

could you send us Joomla/FTP access to your site?
We will check it.

Please, send it at our e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it and add also the link to this topic.

Thank you